{
    "app": "complia",
    "complaint_id": 2,
    "generated_at": "2026-11-13T10:48:37+00:00",
    "data": {
        "complaints": [
            {
                "id": 2,
                "token": "b2b2b2b2b2b2b2b2b2b2b2b2b2b2b2b2b2b2b2b2",
                "complainant_name": "James Okafor",
                "complainant_email": "j.okafor@example.com",
                "subject": "CCTV footage request ignored",
                "details": "I asked your store manager about CCTV footage of the incident on the 14th and was told 'we don't do that'. I believe I have a right to this footage as it contains my personal data.",
                "reference": "STORE-114",
                "status": "received",
                "received_at": "2026-10-18 10:00:00",
                "ack_due_at": "2026-11-16",
                "acknowledged_at": null,
                "outcome": "",
                "outcome_date": "",
                "ip": "",
                "created_at": "2026-10-18 10:00:00",
                "updated_at": "2026-10-18 10:00:00",
                "ack_email_opt_in": 0,
                "ack_email_sent_at": null,
                "owner_user_id": 0
            }
        ],
        "complaint_log": [
            {
                "id": 2,
                "complaint_id": 2,
                "action": "submitted",
                "note": "Complaint received via public form.",
                "at": "2026-10-18 10:00:00"
            },
            {
                "id": 20,
                "complaint_id": 2,
                "action": "related",
                "note": "Related record added: Subject access request (Privara) KTRW8830 (The access request this complaint is about).",
                "at": "2026-10-24 10:00:00"
            }
        ],
        "attachments": []
    }
}