{
    "app": "complia",
    "complaint_id": 8,
    "generated_at": "2026-11-13T10:48:37+00:00",
    "data": {
        "complaints": [
            {
                "id": 8,
                "token": "b8b8b8b8b8b8b8b8b8b8b8b8b8b8b8b8b8b8b8b8",
                "complainant_name": "Daniel Wright",
                "complainant_email": "d.wright@example.com",
                "subject": "Objection to fraud-prevention checks",
                "details": "I object to my data being run through fraud-prevention screening when I placed my order. I did not agree to this.",
                "reference": "",
                "status": "rejected",
                "received_at": "2026-09-19 10:00:00",
                "ack_due_at": "2026-10-18",
                "acknowledged_at": "2026-09-21 09:45:00",
                "outcome": "Complaint not upheld: fraud-prevention screening is carried out under legitimate interests with a documented balancing test. Complainant informed of their right to complain to the ICO.",
                "outcome_date": "2026-10-06",
                "ip": "",
                "created_at": "2026-09-19 10:00:00",
                "updated_at": "2026-09-19 10:00:00",
                "ack_email_opt_in": 0,
                "ack_email_sent_at": null,
                "owner_user_id": 0
            }
        ],
        "complaint_log": [
            {
                "id": 17,
                "complaint_id": 8,
                "action": "submitted",
                "note": "Complaint received via public form.",
                "at": "2026-09-19 10:00:00"
            },
            {
                "id": 18,
                "complaint_id": 8,
                "action": "status_acknowledged",
                "note": "Status changed to acknowledged.",
                "at": "2026-09-21 09:45:00"
            },
            {
                "id": 19,
                "complaint_id": 8,
                "action": "status_rejected",
                "note": "Status changed to rejected. Outcome recorded and complainant notified.",
                "at": "2026-10-06 12:00:00"
            }
        ],
        "attachments": []
    }
}