Your complaints register in five steps
4 of 5 done — each step unlocks the next.
- Name your organization
- Publish the complaint form
- Acknowledge a complaint
- Record an outcome and close it
- Add whoever handles complaints
Complaints received
8
0 vs last week
Past the deadline
1
not acknowledged in time
Due within 7 days
1
acknowledgment clock running
Resolved this month
1
6 still open
Needs your action
4 items- Tom Bergmann was never acknowledged — 11 days past the deadlineData shared with third party without consentAcknowledge →
- James Okafor needs acknowledging in 3 daysCCTV footage request ignoredAcknowledge →
- Sophie Legrand is still under investigation with no outcome recordedRecord outcome →
- Henrik Larsen is still under investigation with no outcome recordedRecord outcome →
Where the register stands
Open it →- received2
- acknowledged1
- investigating2
- ack overdue1
- resolved1
- rejected1
Regulator pack
Every complaint, its stage, its clock and its outcome — the file to hand over when the regulator asks.
Export the register (CSV)Recent complaints
All complaints →| Complainant | Subject | Status | Received | Ack due |
|---|---|---|---|---|
| Maria Santosmaria.santos@example.com | Marketing emails after opt-out | received | Nov 10, 2026 | 26d left |
| Priya Nairpriya.nair@example.com | Incorrect address on account despite corrections | acknowledged | Nov 3, 2026 | acknowledged |
| Sophie Legrands.legrand@example.com | Staff member accessed my file without need | investigating | Oct 26, 2026 | acknowledged |
| Aisha Rahmana.rahman@example.com | Duplicate profiles holding my data | resolved | Oct 23, 2026 | acknowledged |
| Henrik Larsenh.larsen@example.com | Retention: records kept after account closure | investigating | Oct 20, 2026 | acknowledged |
| James Okaforj.okafor@example.com | CCTV footage request ignored | received | Oct 18, 2026 | 3d left |
| Tom Bergmannt.bergmann@example.com | Data shared with third party without consent | ack overdue | Oct 4, 2026 | OVERDUE (11d) |
| Daniel Wrightd.wright@example.com | Objection to fraud-prevention checks | rejected | Sep 19, 2026 | acknowledged |
🤖 Your AI can operate Complia
Claude, ChatGPT agents or n8n connect over the built-in MCP endpoint with a role-scoped key — working under the same permissions you’d give a person. Destructive and outbound actions stay human clicks.