| Complainant | Subject | Stage | Acknowledgment clock | Received | |
|---|---|---|---|---|---|
| Maria Santosmaria.santos@example.com | Marketing emails after opt-out |
received | 26d leftdue Dec 9, 2026 | Nov 10, 2026 | |
| Priya Nairpriya.nair@example.com | Incorrect address on account despite corrections ref: ACC-88231 |
acknowledged | acknowledgedNov 5, 2026 | Nov 3, 2026 | |
| Sophie Legrands.legrand@example.com | Staff member accessed my file without need |
investigating | acknowledgedOct 28, 2026 | Oct 26, 2026 | |
| Aisha Rahmana.rahman@example.com | Duplicate profiles holding my data |
resolved | acknowledgedOct 25, 2026 | Oct 23, 2026 | |
| Henrik Larsenh.larsen@example.com | Retention: records kept after account closure |
investigating | acknowledgedOct 22, 2026 | Oct 20, 2026 | |
| James Okaforj.okafor@example.com | CCTV footage request ignored ref: STORE-114 |
received | 3d leftdue Nov 16, 2026 | Oct 18, 2026 | |
| Tom Bergmannt.bergmann@example.com | Data shared with third party without consent |
ack overdue | 11d overduedue Nov 2, 2026 | Oct 4, 2026 | |
| Daniel Wrightd.wright@example.com | Objection to fraud-prevention checks |
rejected | acknowledgedSep 21, 2026 | Sep 19, 2026 |
The clock runs from the day a complaint arrived to its acknowledgment deadline; acknowledging stops it. Resolving or rejecting needs a written outcome, so those happen on the complaint's own page.