| Complainant | Subject | Stage | Acknowledgment clock | Received | |
|---|---|---|---|---|---|
| Sophie Legrands.legrand@example.com | Staff member accessed my file without need |
investigating | acknowledgedOct 28, 2026 | Oct 26, 2026 | |
| Henrik Larsenh.larsen@example.com | Retention: records kept after account closure |
investigating | acknowledgedOct 22, 2026 | Oct 20, 2026 |
The clock runs from the day a complaint arrived to its acknowledgment deadline; acknowledging stops it. Resolving or rejecting needs a written outcome, so those happen on the complaint's own page.